Trust
/ Trust Center

Security, privacy & accessibility — verified, not just claimed.

Many platforms claim compliance. ExpiWell’s HIPAA and GDPR controls are monitored continuously, with a live trust report anyone can open — and trusted by IRBs in medical and clinical settings.

Compliance monitor
Monitored
HIPAA security controlsMonitored in real time via Vanta
Passing
GDPR requirementsEU & UK representatives appointed
Passing
Encryption at rest & in transitAll participant data, always
Passing
EU data residencyEU resident data stays in the EU region
Enforced
WCAG 2.1 AA accessibilityPartnered with accessiBe
Monitored
Monitored continuously via VantaOpen live trust report
Compliance, monitored continuously
HIPAA
GDPR
WCAG 2.1 AA
Vanta Real-Time Monitoring
Encrypted at Rest & in Transit
EU & UK GDPR Representatives
Physical Safeguards
Signed BAAs
Trusted by IRBs
Continuously monitored

Checked continuously. Trusted by IRBs.

Every claim on this page points to something you can open — a live control monitor, a signed agreement, a published statement. That’s the standard your IRB holds you to — so it’s the standard we hold ourselves to.

FIG. 01every record, protected

HIPAA Compliant

Platform security and privacy complies with HIPAA and is used routinely for research capturing Protected Health Information. Every aspect of compliance is reported in real time.

Monitored continuously via Vanta ››
FIG. 02EU data stays in the EU

GDPR Compliant

Aligned to the requirements of EU and UK customers, with appointed EU and UK GDPR representatives and separate EU data residency.

EU & UK representatives appointed ››
FIG. 03built for every participant

Web Accessibility

We adhere to W3C WCAG 2.1 guidelines at the AA level — so every participant can access the platform and share their experiences, whatever their abilities.

Partnered with accessiBe ››
In progress

SOC 2 is underway. We’re working toward certification — once it’s independently verified, it will be listed here alongside the others, with its report linked.

GDPR & data residency

Your participants’ data, where it belongs

The GDPR posture in one place: separate EU infrastructure, appointed representatives in both the EU and the UK, and the data-subject rights every study has to be able to honor.

US regionEU regionNo cross-region flowUS participantsEU participants
Separate US and EU deployments — EU resident data stays in the EU region.
  • Separate US and EU deployments for GDPR data residency
  • EU resident data stays in the EU region
  • Appointed EU and UK GDPR representatives
  • Data-subject rights — access, correction, and erasure — set out in the GDPR policy
  • Signed Business Associate Agreements (BAA) available
  • Consent management built into every study
  • We help walk your team through the IRB process
  • Cookie consent on our website in accordance with GDPR
Security measures

How we keep EMA and ESM data secure

Nine controls, three layers — covering the data itself, the people who touch it, and the systems it runs on.

Data protection

Data encrypted at rest and in transit
Backup processes established
Physical safeguards at our hosting provider, guaranteed by a BAA

People

All employees are HIPAA trained
Employee background checks performed
Researchers can enable 2FA for additional security

Systems & recovery

Vulnerability and system monitoring procedures established
Anti-malware technology utilized
Continuity and disaster recovery plans tested
Verify it yourself

Don’t take our word for it — read the reports

Compliance is checked continuously. These documents are the same ones we hand to IRBs and university security reviews.

Live

Trust report

Real-time compliance status for every monitored control, hosted by Vanta.

GDPR policy

How we meet EU and UK data protection requirements, including your rights as a data subject.

Privacy statement

What we collect, why we collect it, and how long we keep it — in plain language.

Accessibility statement

Our WCAG 2.1 AA conformance status and remediation commitments, via accessiBe.

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