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Estas guías cubren la nueva plataforma ExpiWell (v2) y todavía se están escribiendo, revisando y reorganizando — disculpa el andamiaje: las páginas pueden moverse o cambiar entre visitas. ¿Sigues en la app anterior? Su documentación permanece en el portal de soporte antiguo.

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Guías para cada paso de su estudio: de su primer proyecto a la exportación final de datos. La base de conocimiento de ExpiWell para la plataforma web del investigador y la app móvil del participante.

102 guías en 29 categorías · Actualizadas por el equipo de ExpiWell
Help CenterSet upGetting Started

Try a free EMA & ESM subscription

Set up · Getting Started
Updated 26 de agosto de 2026

Each of ExpiWell's research plans — Plus, Premium, Sensor+, and GEMA — can be trialled free for 7 days, with no commitment. Sign-up runs through three steps — Account → Plan → Review — and takes a few minutes.

1. Review the plans

Start on the subscription page. Pricing is quote-based, so to talk through which plan fits your study, contact sales@expiwell.com or schedule a demo. The Free Basic plan is free forever; Plus, Premium, Sensor+, and GEMA each offer a 7-day trial you can start yourself.

The subscription page showing the Plus, Premium, Sensor+ and GEMA plans side by side with their 7-day free trial badges. Plus builds on Free Basic, Premium on Plus, Sensor+ on Premium, and GEMA on Premium.

2. Create your account

Click Create an account on the subscription page to begin. Account creation runs in three steps — Account, Plan, Review — shown across the top as you go.

On the Account step, enter your name and email, then set a password.

The Sign Up step of the account wizard with First Name, Last Name, Email, Password and Confirm Password fields, and the full list of password requirements beneath them
Password requirements

Passwords must be at least 12 characters and contain uppercase and lowercase letters, numbers, and special characters. They must also avoid more than 3 repeating characters, keyboard patterns (qwerty, asdf) and sequences (abcd, 1234), common passwords, and your own company name, username, or email address.

ExpiWell scores the password live as you type and ticks each requirement off as you meet it — including a check that the password has not appeared in a known data breach.

Below the password fields, enter your Organization, then choose an Organization Type — Individual Practitioner (Clinician/Coach), Group Practice / Clinic, Hospital / Health System, University / Academic Research, or Corporate / Organizational. Then select your country.

The Organization Type dropdown open on the sign-up form listing its five options, above the account-region panel and a checkbox acknowledging that the data region is permanent
Your data region is permanent

Signing up here creates a Global account, with your data stored in the United States — and Global is what you select when you sign in. If your organization is based in the EU or EEA, follow the EU link instead; it is a separate platform.

You must tick the box confirming you understand the choice — your region is set permanently at sign-up, and moving afterwards requires a support request and a data migration.

3. Pick a plan

On the Plan step, choose the subscription you want to try, then click Review. Basic is free, and Trial PLUS, Trial PREMIUM, Trial SENSOR+, and Trial GEMA each run for 7 days with the full feature set of that plan.

The Pick a Plan step listing Basic as free alongside Trial PLUS, Trial PREMIUM, Trial SENSOR+ and Trial GEMA, each marked as a free 7-day trial, with Trial PLUS selected

4. Review and confirm

The Review step shows the plan you chose and the date your trial ends. Accept the Terms of Service and Privacy Policy, then click Confirm.

The Review your plan step naming the chosen subscription, a checked agreement to the Terms of Service and Privacy Policy, an optional newsletter checkbox, and a Confirm button above the trial's expiry date

5. Verify your email

ExpiWell sends a verification link to the address you signed up with. Click it and you are redirected into your account, with the trial already active.

The Confirm your email screen explaining that a verification link has been sent and that clicking it redirects you automatically, with a Resend verification email button

Troubleshooting

If the verification email does not arrive, use Resend verification email on that screen, and check your spam folder. When your trial ends and you would like to continue, contact sales@expiwell.com.

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